Join the Digital Doc Franchise Family
Open your own Digital Doc cell phone repair & retail franchise to reap the benefits of a trending industry with endless opportunities. For more information, call us at 847-904-9100
With low start-up costs, low overhead & high growth opportunity, owning a Digital Doc franchise is a great way to enter an industry that will only continue to grow. Our recession-proof business model & comprehensive opening program make it easy to start & maintain a successful business.
With our unique hiring, training & certification program, your new franchise team of retail sales, technicians & management will be equipped to deliver superior service & skilled repair that rivals your local competition right from the start.
Strong Parent Company
Digital Doc is one of five brands owned & operated by Highland Ventures Ltd., a privately-held family business. As a franchisee, you will have the support of an experienced company with all of the resources you need to make your store a success.
Your Digital Doc franchise will have a major impact in your local market, backed by a unique position & a strong brand. Plus, our corporate marketing team will provide ongoing consultation & messaging that sets you apart & delivers exceptional results.
A solid investment.
Why Digital Doc?
Low start-up costs & overhead, high-growth opportunity
Multi-unit opportunities available
Simple setup with our comprehensive opening program
Leverage our size for better part pricing, training & support
*Top 2015 Performer (Item 19 Highlights)
Why Should You Invest?
The Digital Doc Story
With more than 4.9 billion internet-connected devices today and 25 billion expected by 2020, now is the perfect time to enter the digital repair industry.
After seeing the potential of this growing industry, we began offering franchising opportunities in 2013, opening 10 stores in that year alone.
Our stores are full-service, digital one-stop shops focusing primarily on repair — a recipe for success and market dominance in an expanding industry.
“A solid investment in a growing industry.”
With comprehensive training, easy setup and continuous support from a strong parent company, Digital Doc gives franchisees the tools needed to easily and efficiently open their own store.
Join a proven, highly successful recession-proof business model, and open up your own Digital Doc franchise today!
Frequently Asked Questions
Our training program equips your store with qualified employees who can deliver superior service and skilled repair.
Your initial training will be two weeks at our state-of-the-art facility with our certified training team.
Our state-of-the-art facility is in Peoria, IL, conveniently located near Peoria International Airport.
You are allowed to bring as many employees as you would like.
Our training center is equipped with a two-way HD video system that allows all employees to log in to any training sessions. In addition to scheduled trainings, employees have direct access to our certified trainers.
Training is always free to you and your employees. You are only responsible for travel and lodging.
We help you hire qualified, professional employees.
Digital Doc Director of Talent Acquisition has pre-negotiated contracts with area schools and will provide you with the appropriate language for your job postings.
You do not have to be an expert technician to run a technical business expertly. We are so confident in our training program that we recommend our franchisees hire customer service representatives who pay attention to detail. We focus on hiring people with qualities we can't train, namely character and attitude. If an employee has great character and the right attitude, we can train them the technical aspects of the job.
We recommend hiring 3-4 part-time employees with one employee being the head technician. Part-time employees allow for a more flexible schedule.
You should begin actively searching for employees 4-6 weeks from your initial training and begin hiring 2-4 weeks from initial training.
Our experienced real estate experts help you identify prime locations for your Digital Doc franchise.
Our president visits every site before it is approved to be a Digital Doc store.
Digital Doc has an in-house real estate team, Legacy Properties, that will assist you in your lease negotiations.
800-1200 square feet of space in a retail strip center is suggested.
As a Digital Doc franchisee, you’ll enjoy priority order fulfillment, wholesale pricing and preferred vendor relationships, giving you prioritized and personalized service.
We have pre-negotiated contracts with multiple U.S. and China-based distributors.
No. We put you directly in contact with our wholesale vendors.
Digital Doc leverages the size of our parent company as well as current stores to obtain preferential pricing and access to inventory.